11) What is myPad?

ANSWER: myPad is a website that showcases PLDT and SMART products and services. It also provides you the latest local and international news, sports, technology, lifestyle and entertainment information. You can view exclusive never-before-seen video clips as well as listen to music clips if you are a myPad subscriber.  It also gives you the ability to text mobile phones and PCs through your computer and call abroad via your PC. You can download ring tones and logos and purchase gaming PINs. All of your online transactions will be conveniently charged to your PLDT phone bill.  Our system is also very secure, all transactions will reflect on your phone bill. No hassle of using your credit card. 

* If you are a DSL or Vibe subscriber, you can even check your email using the myPad website, which makes it more convenient for you since everything you need is already here in this site!

Furthermore we offer a credit limit of P2,000, P500 and P350 to make monitoring transactions and budgeting expenses more convenient for its subscribers.

2)      Where can I find the site?

ANSWER: Simply log on to www.mypad.net to view the site, which also includes a "Take our virtual tour" guide highlighting some of its features. To access other features like online purchasing (or any other feature that involves a monetary transaction), you first have to register and be approved for an account.

3) How do I register with myPad?

ANSWER: The user may register via an online registration application in the web site. The user will be called within 24 hours by a PLDT representative to verify if user is the subscriber on record or if he/ she has the permission of the subscriber on record to register for a myPad account.

4)      Why do I have to wait before I am approved?

ANSWER: This is to verify your intent to register and to make sure that you are actually the subscriber on record asking for the service. If you're not, you must have the permission of the subscriber on record to register for a myPad account. All online transactions made on myPad will be charged to your PLDT phone bill, so verification is a very important part of the process.

5)      How come I don't qualify to register?

ANSWER: You must have a PLDT postpaid bill and you must have paid all of your unsettled accounts. It is necessary that you settle all your un-paid dues since your transactions online will be charged to your PLDT statement of account. The latter is needed, as PLDT will not allow users to purchase additional items on credit. To qualify for registration, simply ensure you have a PLDT phone line, Internet connection and that you have paid all of your outstanding balances with PLDT.

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